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Order Information 1. Order Tracking We will furnish you with order tracking numbers as soon as the order status transitions to "Shipped." Below are links to some express companies for tracking: 2. What should I do if my order has not been shipped?
Kindly reach out to us directly.
Email: sales@vcihobby.com
3. How can I modify items within my order?
Regrettably, you cannot alter the items in your order once it's been placed. If you've already made a payment, please send an email to sales@vcihobby.com to request an order cancellation and a refund. Subsequently, you can proceed to create a new order.
4. When can I expect to receive my refund or points after canceling my order?
If your order has been paid for, you can anticipate receiving the refund and points approximately 3 business days after contacting us at sales@vcihobby.com and receiving confirmation. |
Company History
Email: sales@vcihobby.com
Tel: ++86 18676719875
Working Time: Monday to Friday-9:00 AM-6:00 PM UTC+8
Address: Room 305, Jianrun Business Center, Xixiang Street, Bao'an District, Shenzhen City, Guangdong Province, China.
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